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Business
Diploma in Business Administration
time6-10hrs
timebeginner level
Effective and efficient business administration is essential to a healthy-functioning organisation and this free online Diploma in Business Administration teaches you some essential administrative duties involved in business administration and which skills are necessary to deliver a high-quality service. You will learn all about business operations, which processes you may be involved in as a business administrator and customer service basics.
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Diploma in Business Administration
Discover how to deliver top-quality administration services with this free online Diploma in Business Administration.
Effective and efficient business administration is essential to a healthy-functioning organisation and this free online Diploma in Business Administration teaches you some essential administrative duties involved in business administration and which skills are necessary to deliver a high-quality service. You will learn all about business operations, which processes you may be involved in as a business administrator and customer service basics.
checked1Course description
checked1Course module
A short ad will play before each lesson.
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Module 1
5 Lessons
Introduction in Business Administration
This module will introduce you to basic equipment and skills needed to operate successfully within a business, especially in a customer-facing environment. These invaluable skills will help you see the importance of the right equipment for the right job along with the right attitude for working with people. The necessity of correct communication styles is also highlighted in this module.
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1.Learning Outcomes
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2.Role of a Business Administrator
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3.Communication in Business
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4.Planning Communication
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5.Lesson Summary
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Module 2
6 Lessons
Working in a Business Environment
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Module 3
6 Lessons
Key Business Administrative Duties
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Module 4
1 Lessons
Diploma in Business Administration - First Assessment
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Module 5
5 Lessons
Deliver and Evaluate Customer Service
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Module 6
6 Lessons
The Production and Preparation of Documents
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Module 7
1 Lessons
Diploma in Business Administration - Second Assessment
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Module 8
1 Lessons
Course assessment
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