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People Management Skills in the Workplace
4-5hrs
beginner levelThis management training course shows you how to build, maintain and repair relationships in the workplace to boost performance. We explain how charisma and good social skills can boost office morale and foster a positive work environment that promotes synergy between colleagues. We lay out the proven leadership principles and practices that can improve your management skills as you take your career to the next level.
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People Management Skills in the Workplace
Learn how to make colleagues happy and productive as you develop strong management skills with this free online course.
This management training course shows you how to build, maintain and repair relationships in the workplace to boost performance. We explain how charisma and good social skills can boost office morale and foster a positive work environment that promotes synergy between colleagues. We lay out the proven leadership principles and practices that can improve your management skills as you take your career to the next level.
Course description
Course moduleA short ad will play before each lesson.
Module 18 Lessons
Building and Maintaining Relationships at the Workplace
In this module, you will be introduced to the concepts of relationship maintenance, relationship management, as well as the importance of building and maintaining relationships at the workplace. You will also be introduced to the concept of FIRO-B, the evolution of FIRO-B, the different types of behavior as well as the models of FIRO-B.
1.Learning Outcomes
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2.Relational Development and Maintenance
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3.Knapp's Ten Stages of a Relationship
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4.Alternate Patterns of Relational Development
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5.Relationship Dissolution and Rebuilding
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6.Fundamental Interpersonal Relationship Orientation Behavior
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7.Behaviours Associated with Inclusion, Affection, and Control Needs
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8.Lesson Summary
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Module 26 Lessons
Forgiveness and Happiness at the Workplace
Module 31 Lessons
Course assessment
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