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Sales & Marketing
Diploma in Retail Management
10-15hrs
beginner levelGet to grips with running any kind of retail store with this diploma course. We explore all aspects of managing your own outlet, including choosing a location and hiring a cohesive team, budgeting, security and so on. We also delve into advertizing, marketing and managing your brand. This course suits anyone looking to polish their retail management skills, whether you are experienced or just starting out, so sign up to boost your career.
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Diploma in Retail Management
Learn how to manage a retail outlet and ensure that it reaches its full potential with this free online diploma course.
Get to grips with running any kind of retail store with this diploma course. We explore all aspects of managing your own outlet, including choosing a location and hiring a cohesive team, budgeting, security and so on. We also delve into advertizing, marketing and managing your brand. This course suits anyone looking to polish their retail management skills, whether you are experienced or just starting out, so sign up to boost your career.
Course description
Course moduleA short ad will play before each lesson.
Module 15 Lessons
Retail Management, Merchandising and Pricing
In this module, you will learn the basic principles of retail management and how to advance your career in this field. You will learn what is involved in merchandising and pricing and get a thorough overview of the responsibilities of a retail manager.
1.Learning Outcomes
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2.Retail Management Industry, Progression and Skills
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3.Merchandising
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4.Pricing and Displays
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5.Lesson Summary
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Module 25 Lessons
Sales Process, Checkout and Consumer Behaviour
Module 36 Lessons
Trends, Targeting, and Communicating with Customers
Module 46 Lessons
Retail Environment and Customer Relationships
Module 56 Lessons
Stock Management and Store Location
Module 65 Lessons
Retail Psychology and Dealing with Suppliers
Module 76 Lessons
Security Procedures and Assembling a Team
Module 85 Lessons
Multiple Channels and Retail Marketing
Module 95 Lessons
Brand Management
Module 105 Lessons
Health & Safety for Retail Stores
Module 115 Lessons
Customer Rights and Trading Responsibilities
Module 121 Lessons
Course assessment
Comments5 Comments
Debra M.Augugust 20, 2025
Really well laid out course, flowed very nicely, easy to understand and good overall info for the basics of retail management. Would recommend!
Dr. Uqbah I.May 15, 2025
Great course
Teresa M.May 14, 2025
Enjoyed course
IRANKUNDA S.July 29, 2024
Alison is the best place to get any kind of knowledge easily.
Simphiwe M.Aprpril 30, 2024
Really informative and educating. Now it's time to hustle hard and maybe one day I will open my own retail outlet.
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