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Introduction to Zoho CRM
1.5-3hrs
beginner levelDo you work in sales and need to keep track of potential customers? Or are you a customer service staffer who wants to understand the history of a customer's dealings with your company? Or maybe a manager who wants to view reports to see how many new clients have signed up? If so, this sales and marketing course will help you build long-lasting and productive relationships with clients using Zoho customer relationship management (CRM).
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Introduction to Zoho CRM
Master the subtleties of enhancing customer lifetime value using Zoho CRM with this free online course.
Do you work in sales and need to keep track of potential customers? Or are you a customer service staffer who wants to understand the history of a customer's dealings with your company? Or maybe a manager who wants to view reports to see how many new clients have signed up? If so, this sales and marketing course will help you build long-lasting and productive relationships with clients using Zoho customer relationship management (CRM).
Course description
Course moduleA short ad will play before each lesson.
Module 16 Lessons
The Ultimate Zoho CRM Guide
This module acquaints you with the world of Customer Relationship Management. You will find a comprehensive guide to using Zoho CRM, covering everything from the fundamentals to work with a client to customisation and automation tips.
1.Learning Outcomes
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2.Introduction to Zoho CRM
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3.Working with a Client
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4.Zoho CRM Customisation
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5.Zoho CRM Automation
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6.Lesson Summary
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Module 21 Lessons
Course assessment
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